We're always happy to have a yarn. Here are some of the most common questions we get asked about our electrical services throughout Otago. If you don't see your question answered below, just give our Master Electricians a call for a friendly chat about your electrical needs.
As EWRB registered electricians with Gold SiteWise certification, we're here to provide expert guidance on everything from heat pump installations to commercial electrical projects. Our team has been serving local communities with reliable, professional electrical services, and we're committed to helping you understand exactly what's involved in your electrical project.
Safety & Compliance
Are you SiteWise certified?
Yes, we hold Gold SiteWise certification for two years running. Health and safety are a top priority for us.
Are your electricians qualified for high-risk work?
Yes. We're trained for working at heights and hold safe chemical handling certifications.
Are you a Master Electrician?
Yes, we are. That gives our customers added peace of mind and access to the Master Electrician's workmanship guarantee.
Do you provide Certificates of Compliance?
Yes, we provide COCs for all electrical work as required by New Zealand regulations.
What electrical standards do you follow?
We follow AS/NZS 3000.2018 wiring rules and comply with all WorkSafe NZ requirements.
Are you fully insured?
Yes, we carry full public liability and professional indemnity insurance.
Payment & Finance Options
Do you offer finance or payment plans?
We've partnered with MTF Finance Dunedin South for project finance. No buy-now-pay-later plans currently.
Any perks for Gold Card holders?
Yes! We offer a Gold Card discount—check the SuperGold website or ask us for details.
Can I apply for finance directly through you?
We'll guide you through the process, but finance is arranged directly with MTF. We can help with paperwork.
Are there any special promotions or deals available?
We pass on promotional offers from suppliers, especially Mitsubishi heat pumps. Just ask when you contact us.
Do you provide fixed-price quotes?
Yes, detailed fixed-price quotes with no hidden costs. You'll know exactly what your project will cost upfront.
Trade Accounts & Supplier Benefits
Do you have trade accounts that benefit your customers?
Yes, our relationships with suppliers like Telfer Electrical often allow us to access better pricing and pass savings on to you.
Can I buy parts through you as a DIY customer?
For small jobs, try Mitre 10 Mega. For specialised parts needing professional installation, we're happy to supply them.
Which brands do you recommend?
Switchboards: Schneider, Legrand, Vynco.
Circuit protection: Schneider breakers and RCDs. All chosen for reliability and NZ compliance.
Services & Specialisations
What heat pump brands do you install?
We install Mitsubishi, Panasonic, Fujitsu, and Toshiba. We can supply other brands too. Mitsubishi are made specifically for NZ conditions.
Do you work on commercial electrical projects?
Yes, we handle all commercial electrical work including retail fitouts, medical centres, schools, and office buildings throughout Otago.
What smart home systems do you install?
We specialise in Schneider Wiser Smart Home systems with smart switches, outlets, and automation.
Do you provide electrical inspections and reports?
Yes, including:
Pre-purchase inspections
Insurance reports
Rental property certificates
Commercial compliance certificates
RCD testing
What testing equipment do you use?
We use professional Megger and Fluke testing equipment for accurate results.
Do you install EV charging stations?
Yes, we install Tesla, BMW, and Schneider EV charging stations for homes and businesses.
Service Areas & Coverage
Which areas do you cover?
We serve the entire Otago Region, including Dunedin and surrounding communities.
Do you work in rural areas?
Yes, we provide electrical services to rural properties throughout Otago, including power line wrapping and agricultural electrical work.
How far will you travel for electrical work?
We cover the Otago Region. For larger projects beyond this area, contact us to discuss.